Contact Us
There is one way to reach this site, and it is email. Write to the address below and your message goes straight to the people who run Spotify Music Downloader.
There is deliberately no contact form here. A form that quietly posts nowhere is worse than no form at all, and building one would mean collecting your details on a server this site does not have.
No telephone number and no postal address are published for this site.
What to include in your message
A short, specific message gets a useful answer faster. Where it applies, please include:
- The exact link you pasted into the tool, or the page address where the problem happened.
- What you expected to happen, and what happened instead.
- The browser and device you were using, and whether an extension or content blocker was active.
- The exact text of any error message shown on screen.
- For a podcast problem, the name of the show and the episode.
Copyright and privacy requests
Copyright complaints follow a specific process, and sending them the right way saves everyone time. If you hold rights in material reachable through this site, read the DMCA page first: it lists exactly what a valid notice and a counter-notification must contain, and both are sent to the same email address.
Questions about log files, cookies, advertising or anything else covered by the privacy policy can be sent to the same address. Say plainly what you are asking for.
Before writing about the tool itself, the disclaimer is worth a look. It sets out precisely what the tool does and does not do, which answers a good share of the mail this site receives.
What to expect in reply
This site is a small, free project. Messages are read and answered as time allows, and no response time is promised or guaranteed.
Requests that identify a genuine legal or privacy problem are prioritised over feature suggestions.
We cannot help with your Spotify account, your Spotify subscription, billing, or any problem inside the Spotify or Apple apps. Those belong to Spotify AB and Apple Inc., who are not connected with this site, and their own support channels are the right place for them.